Regulator finding and formal warning. No consumer complaint, withdrawal allegation or scam label is added.
At a glance
| Record | What the official source says |
|---|---|
| Reporting period | 1 January to 31 March 2026; quarterly report published in June 2026 |
| Provider named by ACMA | Chefotis Interactive Ltd. |
| Service named by ACMA | TerraCasino |
| Finding reported | Providing prohibited and unlicensed regulated interactive gambling services to Australian customers |
| Regulatory action | Formal warning |
| Evidence boundary | The report does not decide an individual balance, withdrawal or identity-verification dispute |
What the official record establishes
ACMA's January-to-March 2026 compliance report says it completed 25 investigations involving 60 gambling sites and found one or more Interactive Gambling Act breaches in 23 investigations. In its list of 13 formal warnings, it names Chefotis Interactive Ltd. and TerraCasino for providing prohibited and unlicensed regulated interactive gambling services.
This page attributes the finding to the regulator and keeps the provider and service names together. It does not infer that another site with a similar name was part of the investigation.
What prohibited and unlicensed mean here
The same report separates prohibited interactive gambling services from regulated wagering services supplied without an Australian licence. It says the majority of blocked services were casino-style sites offering games such as blackjack, roulette, poker and slots, while some also offered wagering. The TerraCasino entry records both categories; it does not publish a transaction-by-transaction narrative.
Why a formal warning matters
A formal warning is an enforcement outcome published by the ACMA. It is stronger evidence than a review, affiliate listing or anonymous post. It is still important not to misstate the result: the quarterly report does not record a civil penalty for this entry, compensation for players or a finding that every person dealing with the service suffered loss.
Checks for an Australian reader
- Record the exact hostname and date rather than relying on a logo.
- Do not deposit money to test whether a site accepts Australians.
- Keep account, payment and support records if a transaction already exists.
- Check ACMA's current investigation and blocking pages for later action.
- Use the official complaint form for a suspected prohibited service.
Payments and private disputes remain separate
An ACMA online-gambling finding does not itself reverse a card or bank transaction. Contact the financial institution promptly about an unrecognised debit, preserve the merchant descriptor and obtain a complaint reference. A bank dispute, a regulator report and any legal advice are separate routes with different tests and possible outcomes.
Corrections and later evidence
The evidence was rechecked on 3 August 2026. A later ACMA record, court order or verified market-exit notice could change the page. Send the exact disputed sentence and a primary record to editorial@bestcasinoguide.top.
Official evidence trail
ACMA action on interactive gambling, January to March 2026
ACMA investigations into online gambling providers
ACMA interactive gambling complaint form
Sources checked 3 August 2026. Later official records or programme terms may change this account.