Regulator finding and formal warning; no allegation is presented as a finding and no fraud conclusion is made.
At a glance
| Record | What the official source says |
|---|---|
| Reporting period | 1 January to 31 March 2026; quarterly report published in June 2026 |
| Provider named by ACMA | Dama N.V. |
| Service named by ACMA | Fortune Play |
| Finding reported | Providing prohibited and unlicensed regulated interactive gambling services |
| Regulatory action | Formal warning |
| Corroborating detail | fortuneplay.com appears in the report's list of 109 blocked URLs |
The finding in the quarterly report
ACMA's report lists Dama N.V. among the providers that received formal warnings in the January-to-March 2026 quarter. The entry associates the provider with Fortune Play and says the services were prohibited and unlicensed regulated interactive gambling services.
The report also lists fortuneplay.com among 109 URLs blocked during the quarter. That domain detail helps prevent the finding from being attached to an unrelated product with a similar name.
Finding, warning and block are different facts
The investigation produced the stated breach finding; the formal warning is the regulatory response; and website blocking is a disruption measure applied to a URL. They belong in one evidence timeline but should not be treated as interchangeable. The report does not say that blocking refunded balances or resolved private disputes.
The record is not a universal customer finding
Nothing in the cited report establishes that every Fortune Play user made a deposit, requested a withdrawal or suffered the same outcome. We found no basis in this record for publishing an individual complaint, a quoted customer account or a claim about a particular balance. Those would require their own dated evidence and response process.
Before acting on a casino link
- Compare the complete domain with the one in the regulator record.
- Do not assume an overseas company registration is an Australian gambling licence.
- Check the live ACMA provider register for any wagering claim.
- Avoid a site that asks for another payment to release a balance.
- Preserve payment confirmations and support replies before making a complaint.
If money has already moved
Contact the bank or card issuer immediately if a debit was not authorised. If you deliberately sent money but dispute the service, describe that accurately rather than calling the payment unauthorised. Report the gambling service to ACMA and ask the financial institution what evidence its own dispute process requires; neither route guarantees recovery.
Evidence review and corrections
Sources were checked on 3 August 2026. This page will change if ACMA publishes a later outcome for the provider or domain. Documentary corrections may be sent to editorial@bestcasinoguide.top.
Official evidence trail
ACMA action on interactive gambling, January to March 2026
ACMA investigations into online gambling providers
ACMA interactive gambling complaint form
Sources checked 3 August 2026. Later official records or programme terms may change this account.